Vula

Step 1 of 6

Order for your group. Earn cash.

The bigger the order, the more cash you earn.

Your name

If your group buys You earn

R2 000 R100

R4 000 R200

R6 000 R300

R10 000 R500

R20 000 R1 000

Paid to your bank after collection.

Terms & Conditions

Tap items below — what you earn grows with every item

What you earn so far

Your total

Step 3 of 6

Your order

You earn R0

Your group total R0

Your group is counting on you.

Payments via Ozow. Your money is safe.

Step 4 of 6

Ready to pay

You earn

on this order

You pay R0

Paying as

—

What happens next

Pay now. Your group's food is booked.

Go to Jumbo Cash & Carry, North Beach. Bring your ID.

You'll get your order number. Show it at Jumbo with your ID.

Payments via Ozow. Your money is safe.

When you pay, you agree to our Terms.

Your order is final

No money back on food

A problem? The store helps you

Taking you to your bank

Your order is saved. Your money is safe.

Paid

Your order

Ready

Collected

Payment did not go through

Your money was not taken. Please try again.

Checking your payment…

Paid

Your order

Ready

Collected

Your food is coming.

Collect on

Paid

Your order

Ready

Collected

Ready to collect

Coming soon

Jumbo Cash & Carry, North Beach

Open: Mon–Fri 8–4:30 · Sat 10–12:30

Bring your number and your ID

Order name: Vula Platform Holdings (Pty) Ltd

Not yet — I will go later

Paid

Your order

Was ready

You have your food

Done! You have your food

You looked after your group.

Your earnings

R100

Send your bank details. Vula pays your bank.

Paid

Your order

Ready

Collected

Your food is safe

Your food is safe at Jumbo. Collect in the open hours below. Bring your ID.

Jumbo Cash & Carry, North Beach

Open: Mon–Fri 8–4:30 · Sat 10–12:30

Your order number

Order nameVula Platform Holdings (Pty) Ltd

Paid

Your order

Ready

Collected

The truck was late

Your food will be ready on the new date.

We will show the new date here.

Your food and money are safe.

Your payment went through.

Your earnings

R 200

Goes to your bank after you collect.

Sent ✓

Your number is ready

By using Vula you agree to our Terms of Use and Privacy Policy. Vula collects your name and order details to process your group order in accordance with POPIA. Payments are processed by Ozow (Pty) Ltd. Vula Platform Holdings (Pty) Ltd is the merchant of record. Email: hellovulahq@gmail.com

Vula

Your number will show here soon.

Collect:

✓

Order paid

Getting order number

Ready to collect

Bring your ID

Order name: Vula Platform Holdings (Pty) Ltd

Jumbo Cash & Carry, North Beach

96 Sylvester Ntuli Rd, North Beach, Durban

Your collection day

What you ordered

Total paid

Terms & Conditions

Your basket is empty

You haven't picked any food yet. Let's start your group order.

Sorry, it did not work

Your money is safe. No payment was taken. Please try again.

You are offline

Your order is saved. As soon as you have signal, you can carry on.

Terms & Conditions

1. Company Information

Vula Platform Holdings (Pty) Ltd
Registration: 2026/301064/07

Information Officer: Vula Platform Holdings (Pty) Ltd
Contact: hellovulahq@gmail.com

2. What We Do

We connect community groups to wholesale grocery prices and place your order with a supplier (Jumbo Cash & Carry). We are a platform, not the shop. We pay organisers their earnings in cash via Ozow.

3. Who Can Use Vula

You must be 18 or older to place an order.

4. Your Money & Earnings

Payment: Secure processing via Ozow.

You earn 5% of your group's order value, rounded down to the nearest R50, up to R2 500 per order. No monthly limit — the more your group orders, the more you earn.

Paid to your bank after full payment is confirmed, your share is completed, and your group's order is collected.

5. Your Information (POPIA)

We collect your name and phone number, only to process and identify your order.
We share limited data with Ozow (payment) and Google Firebase (secure storage). Some data may be stored on servers outside South Africa, with protection comparable to POPIA.
We never sell your information.
Your rights: ask us to access, correct or delete your information anytime.
Information Officer: Vula Platform Holdings (Pty) Ltd — hellovulahq@gmail.com
You may complain to the Information Regulator: www.inforegulator.org.za

6. Payment, Cancellation & Refunds

When you pay, your order is final. Food cannot be refunded if you change your mind.
If a product has a problem (for example it is spoiled or unsafe), the supplier handles it under their returns policy and the Consumer Protection Act — the same as at a Shoprite, Checkers or Jumbo store.
Vula refunds you only if we took your payment but could not place your order at all.
Contact: hellovulahq@gmail.com

Sometimes a shop runs out of stock. If this happens and we cannot get your order, we pay you back in full. You get your money back within 15 business days.

Collection

Order by 3pm and your food is ready the next day. Collect from the supplier (Jumbo Cash & Carry), Mon–Fri 8:00–17:00, Sat 8:00–15:00, Sun and public holidays 9:00–13:00. Bring your order number and your ID.

7. Our Limits

We are a platform only. We don't supply groceries, provide delivery, or handle stock. Product quality and safety are the supplier's responsibility. Our liability is limited to the amount you paid for your order.

8. Disputes

Contact us first: hellovulahq@gmail.com
Escalate to: Consumer Goods & Services Ombud (www.cgso.org.za) or the National Consumer Commission
South African law applies.

Last updated: 9 July 2026